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Q1=1~Person I am providing feedback to:
S1=01~
Q2=1~Relationship to this person (tick one):
S1=05~|1~1~Self|2~2~I am their Manager|3~3~I am their Direct Report|4~4~I am their Peer|5~5~Other
Q3=1~This person identifies early on when initiating a new piece of work, those persons who will have an interest in it, invites involvement and then keeps them in the loop about progress.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q4=1~This person is upfront and transparent about their own/their group's motives/agenda when undertaking joint projects or pieces of work and works effectively with other A & C staff/external stakeholders to deliver on agreed business outcomes.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q5=1~This person works effectively with others across the organisation to deliver on agreed business outcomes.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q6=1~This person proactively and constructively challenges other A & C staff/external stakeholders, even if it takes them outside their comfort zone.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q7=1~This person responds non-defensively to A & C staff/external stakeholders critiquing their work.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q8=1~This person builds and sustains emotionally connected relationships with other A & C staff/stakeholders versus relying on just task and transaction based interactions.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q9=1~What are two things this person does well?
S1=01~
Q10=1~What are two things this person could do better/differently?
S1=01~
Q11=1~This person views customer service as a strategic issue by incorporating improvement targets into all aspects of their business planning.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q12=1~This person puts the customer at the centre of their thinking rather than just talking about customer issues superficially.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q13=1~This person nurtures and sustains strong positive working relationships with internal/external stakeholders/customers.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q14=1~This person ensures their team has a customer/stakeholder management plan with clear goals that are monitored and reported on regularly.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q15=1~This person is able to articulate how what their team does contributes to and positively impacts the customer experience.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q16=1~What are two things this person does well?
S1=01~
Q17=1~What are two things this person could do better/differently?
S1=01~
Q18=1~This person quickly and fairly deals with any difficult, sensitive team issues so as to avoid anything festering and threatening a strong team dynamic.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q19=1~This person gives people real ownership and accountability for their work while expecting them to seek out help and advice as and when needed.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q20=1~This person supports others to find challenging/stimulating work/projects that will take them outside their comfort zones as a means of developing their skills/capabilities.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q21=1~This person delivers high quality motivational feedback that builds peoples' confidence and commitment.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q22=1~This person delivers courageous developmental feedback that identifies what others need to do better/differently leaving them feeling motivated to strive hard for the necessary improvements.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q23=1~This person seeks feedback from others about what they are doing well (motivational feedback) and what they could do better/differently to improve their performance (developmental feedback).
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q24=1~This person has regular one-on-ones with staff which includes regular coaching and periodic reviews of staff members' progress against their development plan objectives.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q25=1~What are two things this person does well?
S1=01~
Q26=1~What are two things this person could do better/differently?
S1=01~
Q27=1~This person makes well considered big, bold calls rather than sitting on the fence or waiting to be directed.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q28=1~This person shares their thoughts and feelings on issues constructively and without reserve, even if it makes them unpopular.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q29=1~This person has the courage to raise difficult or potentially confronting issues constructively with the person concerned rather than sweeping them under the carpet.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q30=1~This person admits their mistakes immediately, looks for solutions that mitigate damage to the  A & C brand and willingly identifies and shares their key learnings.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q31=1~This person publicly supports the decisions made by A & C Lead Team even if they held a differing view during debate.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q32=1~This person acts as a role model for how to live Auckland Council's values.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q33=1~This person listens carefully to others with the intent of understanding them, even when disagreeing with the views/arguments being expressed.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q34=1~This person puts the interest of A & C and Auckland Council first, ahead of their own and their team's interests.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q35=1~What are two things this person does well?
S1=01~
Q36=1~What are two things this person could do better/differently?
S1=01~
Q37=1~This person accepts that there are times when you need to 'make a call' and run with a decision that may not be 100% perfect but is headed in the right direction.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q38=1~This person does not want or need ever increasing amounts of information before making sound decisions or taking action.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q39=1~This person analyses ambiguous situations incisively and quickly determines what is important from what is not.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q40=1~This person is willing to back their intuition based on their knowledge, their industry experience and track record when faced with ambiguity or no obvious logical solution.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q41=1~This person is able to guide others through uncertainty, helping them to trust their judgement and focus on those issues within their control.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q42=1~What are two things this person does well?
S1=01~
Q43=1~What are two things this person could do better/differently?
S1=01~
Q44=1~This person formulates strategies and plans aligned to A & C aspirations for growth and positive brand awareness.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q45=1~This person makes well thought through, original and compelling contributions to discussions about A & C's future direction.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q46=1~This person is genuinely committed to A & C's vision/direction and talks about it in ways that connect and resonate with others.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q47=1~This person adopts a longer term perspective to all their actions to ensure alignment with A & C's vision and direction.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q48=1~This person creates a sense of purpose for others through ensuring they understand how what they do connects into and helps make progress towards A & C's vision.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q49=1~What are two things this person does well?
S1=01~
Q50=1~What are two things this person could do better/differently?
S1=01~
Q51=1~This person is action focused ensuring issues get moved on (with urgency when required) so that results are achieved rather than hiding behind process as a means of avoiding making decisions and delivering results.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q52=1~This person displays a structured, disciplined approach to work and delivers on time without any last minute rush or panic.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q53=1~This person takes responsible risks to achieve results consistent with A & C's strategic direction.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q54=1~This person's commercial acumen adds real value beyond their immediate area of expertise to a wide range of issues/topics facing A & C.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q55=1~This person constructively removes obstacles that get in the way of achieving agreed objectives.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q56=1~This person delivers results consistent with those expected from their position.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q57=1~What are two things this person does well?
S1=01~
Q58=1~What are two things this person could do better/differently?
S1=01~
Q59=1~This person is confident, articulate and persuasive in presenting information and arguments in a range of forums (e.g. team meetings, executive team, council committees, local boards, industry forums, etc).
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q60=1~This person works with the rest of A & C, other CCO's and the Council in ways that positively impact on peoples' desire to work with them in the future.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q61=1~This person is able to influence others through persuasion rather than relying on positional power to get things done.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q62=1~This person actively fosters an extensive network of strong relationships as a means of positively influencing organisational outcomes.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q63=1~This person manages the political and organisational interface in ways that positively affect the reputation of A & C.
S1=05~|1~1~Strongly Disagree|2~2~Disagree|3~3~Tend to Disagree|4~4~Tend to Agree|5~5~Agree|6~6~Strongly Agree|NA~ ~Not Applicable
Q64=1~What are two things this person does well?
S1=01~
Q65=1~What are two things this person could do better/differently?
S1=01~